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FAQ

Frequently Asked Questions

  • What times are you open?
    Helena's Early Learning Playhouse is available 6am-5:30pm; however, each family will have their own contracted hours based on their needs and my availability during these hours.
  • Can I bring my child outside of my contracted hours?
    You may only bring your child outside your contracted hours with prior approval and payment. Bringing your child outside of your contracted hours without approval could greatly affect ratios and you will be turned away or may need to stay in your vehicle until your scheduled time.
  • When are tuition payments due?
    Tuition payments will be discussed during tour (or Zoom meeting) and signed on contract for each family. You will have a choice of paying monthly or weekly. You will receive a discount for paying monthly.
  • How much is tuition?
    Tuition is based on many things - ages (infant, toddler, prek, school age); days care is needed (full-time, part-time, after school); when payment is made (monthly or weekly). You will receive a tuition amount once we've discussed your needs. You can find the tuition rates on the Enrollment page.
  • What do I need to do to enroll?
    *Email or text that you are interested with information such as age of child and what days and times are needed. *You will be directed to the tour video, tuition rates, and family handbook found on this website. *You will be asked to fill out the Prospective form (or you can start with this). *Families will be chosen from Prospective forms by who would be a good fit for my program. *These chosen families will be invited for an interview (or Zoom meeting dependent on Covid). *The families who would fit best in my program will be chosen for care. *Registration fee is paid to hold slot only until initial start date. *Enrollment forms will be emailed, completed and returned at least 24 business hours before first day of care. *Other information will be discussed during interview.
  • Where can I find minimum standards for TX child care?
    Minimum Standards for Child-Care Homes (texas.gov)
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